Listening Skills' workshop presented in Udine

Published by IFOTES on 15 February 2019

Listen, communicate, live

Being able to listen is one of the most important and surprising living skills you can acquire. Yet we do not always know how to do it, because we are not taught and very few of us can say that we have experienced it.

However, there are some practices - already tried and tested successfully in the context of the helping relationship and friendly phones - that can help us interact in our daily lives using listening skills and more effective communication methods.

How to learn to be a good listener

Like many other skills, listening skills can also be acquired through training and practice. A good listener is someone who is able to manage their emotions while remaining in contact with the other person with a positive and proactive attitude.

Everyone can become a good listener: first, however, they must learn some macro-skills, identified by researchers as distinctive features. These are: respect, active listening, emotional stability, empathy, conversation management, activation of resources.

The Listening Skills training course

Listening Skills is a training course developed within Educational Path for Emotional Well-being, a European project that promotes the right of all to be heard and the development of the ability to receive and offer emotional support in times of need.

The course consists of 30 hours of self-learning, 40 hours of classroom training and 50 hours of field training in the context of your life, study or work. The learning mode is a mixture of group training and independent work.

The course is accessible to anyone interested in developing their listening skills, regardless of gender, age, professional skills and background. No previous experience is required, but it is necessary to adhere to the proposal by personal choice, with the willingness to be actively involved in relationships and group activities.

The training proposal in Udine

The training course is a development of the EmPoWEring - Educational Path for Emotional Well-being Project, carried out within the framework of the European Erasmus programme +

In Udine, it has been tested first with adults and then with students of some high schools in the context of school-work alternation paths and is one of the actions of the two-year project "Solitude and No - together for emotional and social well-being" (2018-2020), realized thanks to a contribution of the Municipality of Udine - WHO Project Healthy Cities.

The course is managed by the associations ARTESS (Association for Research and Training on Emotional Support Skills) and IFOTES (International Federation of Telephone Emergency Services).