Founded in 1967, brings together National Associations of Telephone Emergency Service which offer emotional support, immediately accessi-ble to any person suffering from loneliness, in a state of psychological crisis, or contemplating suicide.

These emotional support hotlines, mostly available 24 hours a day, enable those who call to benefit from a genuine human relationship based on non-judgemental listening, offered by experienced trained volunteers. This support is entirely confidential and free of charge.

IFOTES’ mission is to promote the exchange of experiences amongst its national members by organizing congresses, trainings sessions and seminars, which contribute to the quality of the services offered by its members. It also supports all efforts to create telephone emergency service centres and national associations worldwide.