International Federation Of Telephone Emergency Services

We bring together National Associations of Telephone Emergency Service

IFOTES is an international federation founded in 1967 that brings together National Associations of Telephone Emergency Service which offer emotional support, immediately accessible to any person suffering from loneliness, in a state of psychological crisis, or contemplating suicide.

24/7 hours EMOTIONAL SUPPORT offered by trained volunteers

Those who call benefit from a genuine human relationship based on non-judgmental listening, offered by experienced trained volunteers. This support is entirely confidential and free of charge.

We promote the exchange of experiences amongst our national members

IFOTES’ mission is to promote the exchange of experiences amongst its national members by organizing congresses, training sessions and seminars, which contribute to the quality of the services offered by its members. It also supports all efforts to create telephone emergency service centres and national associations worldwide.


Thursday, 03/05/2015

The strengths of weakness

The strengths of weakness is a video-interview made by Jean-Francois Roche to Philippe Pozzo di Borgo. The video was presented at the IFOTES congress in Gothenburg. 

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Thursday, 01/15/2015

IFOTES congress 2016

The next international congress will be held in Aachen - Germany 19-22 July 2016. The title is "For life to go on - 50 years of providing emotional support and preventing suicide". The congress web-site will be launched soon.

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