IFOTES is an international federation founded in 1967 that brings together National Associations of Telephone Emergency Service which offer emotional support, immediately accessible to any person suffering from loneliness, in a state of psychological crisis, or contemplating suicide.
Those who call benefit from a genuine human relationship based on non-judgmental listening, offered by experienced trained volunteers. This support is entirely confidential and free of charge.
IFOTES’ mission is to promote the exchange of experiences amongst its national members by organizing congresses, training sessions and seminars, which contribute to the quality of the services offered by its members. It also supports all efforts to create telephone emergency service centres and national associations worldwide.
In this edition of the newsletter: IFOTES data 2012, first information on the next international congress in Aachen - Germany in 2016, and more...
Here you can see some data about the activity of IFOTES community, as collected in the inquiry among members in 2013: number of phone calls and support via internet, reasons for calling the helplines, number of active volunteer listeners.
"Spirituality from sick body to salvation - Contents, care and relationships in different cultures", 25 - 27 September in Padua - Italy. IFOTES supports the international conference organised by the University of Padua (I) and the Master of "Death Studies & the End-of-Life". Read more